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I am very pleased with their grooming, place and excellent customer service

Published May 26, 2013 in Service, Spa & Healing, Styling, Testimonials, What's New |
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My first visit to Petopia was after reading some reviews and their portal. I am very pleased in their grooming, place and excellent customer service.

My baby has stopped grooming for a period of time as I really couldn’t trust her previous groomer as she would come back with cuts on her belly or refuse to go grooming again, which deeply saddened me.

The moment when I stepped into Petopia I could smell a nice aroma. The place was so spacious, clean and neat and all the things were nice and tidy on the shelves. The Japanese stylist will also show you a book and discuss how the look I would like for my dog.

I chose a micro-bubble bath, Clay Pack Far Infra-red Therapy and full styling for Cotton.
Cotton seemed so relaxed, happy and enjoying every bit of it. I also love the transparent glass so I could see her.

The baby bear look I selected for Cotton made her look so cute and adorable! She was clean and smelt so nice!

Most importantly I can feel the passion they have for animals, being so gentle and patient.

The Japanese stylist is very professional as I see her using rulers to measure her fur to achieve equal length throughout. Wow!

Their director Richard explained everything in detail about their products and showed us around.

This is what I want for Cotton …. a clean place and people with passion!

I am very happy to have this awesome place in Singapore. A great place for your furry friends. You will never regret it.

Big big thanks to Petopia

~Zoe°•°Cotton~

Thank you Petopia for ensuring that all care and attention is provided even if our fur companion has any disability

Published November 30, 2012 in Hotel & Daycare, Styling, Testimonials |
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“Benji, our 12 year old Silky terrier, stayed with Petopia recently in November when we went for our holiday.

This was actually not the first time that Benji has stayed with Petopia during our holiday trips.

My Benji is a special case as he is a blind dog.

Given that age has caught up with Benji, his sense of smell and hearing have deteriorated over the recent years.

Given his insecure nature now due to his diminished abilities, he no longer can mix around with other dogs.

Furthermore, he has a mild liver condition whereby he can only feed on vet prescribed food and not others.

My previous experiences with other boarding places for Benji often resulted in him coming back with rash all over his body and even diarrhea and the most serious case was when he has to be admitted and be put on drips as his diarrhea had caused him to suffer from dehydration!

When I read about Petopia in the magazines, I made my way down and was very impressed with the professionalism and the friendliness that the staff in Petopia had given me.

I thought why not give it a try since it’s new and they really did convinced me that although Benji is blind and old, there will not be discrimination over his disability and all the care and attention will still be provided.

I was actually right as the day when Benji came back from his stay with Petopia, he did not suffer from any rash or any other illness that he had previously suffered from all those previous boarding places that he had stayed!

Benji came back a very happy dog and always wagging his tail and from his look I can tell that he actually enjoyed his stay with Petopia.

Subsequent stays and grooming sessions will always see him wagging his tail when Richard or his team comes to pick him up.

Thank you Petopia (especially to Richard and his hotel staff) for ensuring that all care and attention is provided even if our fur companion has any disability.

I would definitely not hesitate to recommend Petopia to all my friends with fur companions.

Thank you and with fur regards”

Coreen and Benji

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