“I’m a first time owner of my naughty poodle girl Teddie.
As our whole family is traveling, I was searching high and low for a reputable and good hotel that I can trust. I chanced upon Petopia on the web and was totally impressed when I went to check the place out. The team received me with a very warm and sincere welcome!
I was impressed with the high standards of hygiene, the place is neat and clean, as if I have arrived at a high-end pet boutique in Tokyo. They are Very professional and the place totally does not reek of the bad doggie odour typically encountered with other shops. There’s this alluring fragrance of essential oil in the air; the ambience exuded is welcoming and relaxing. Petopia really lives up to the name of being a Pet Spa. They even pay attention to the products being sold, only recommending organic raw food, holistic shampoos etc. Everything that was planned tells us they are genuinely concerned and thoughtful for our beloved companions.
Thus far, I’m very happy with the service rendered by their team and we can sense the drive and passion Marcus and Richard has in running their business. The love and care displayed when handling Teddie got me convinced that this is the only place I would send my Teddie to. Needless to say, I am now Petopia’s regular customer and I confidently recommend anyone who wants great ease of mind, to send your furbies there to be pampered by their dedicated team.”
~ Levan & Amanda Cher
“Rockie’s story with Petopia started when I picked up a harmless looking flyer in the mailbox that resembled more a garden and landscaping company startup. It was in fact from Petopia inviting all pet owners to their open house in the following weekend. Needless to say the flyer joined the many others in my KIV tray till the eve of the open house where I recalled needing pet lodging services for Rockie in the upcoming months.
Considering the grief I experienced in the past enquiring with the other popular local start-up, there was absolutely no chance of things getting any worse if I checked out what Petopia has to offer.
Upon entering the premises, both my wife and I were served by Marcus who was extremely attentive to our needs and concerns. He ran through with us the various play and rest areas as well as grooming and spa services. We explained to Marcus that our pug, Rockie, has ultra sensitive skin and he would develop a severe bout of yeast infection if his living space was not kept clean and dry. Marcus patiently explained to us the various causes for Rockie’s skin irritation and encouraged us to put Rockie through a series of treatment sessions which ranged from clay pack, microbubble bath to several other treatments. Most impressively, all treatments were designed to provide pleasure and healing for all pets.
All aspects of Rockie’s lifestyle were analyzed and nothing was left unturned, including his diet. We were convinced that these are a bunch of people who seriously are committed to the welfare of our furry friends.
A year passed and Rockie enjoyed several stay overs at Petopia as well as the fortnightly grooming sessions. We noticed Rockie always displays a reluctance to return home after either a stay over or grooming session. To me this was clear indication that he thoroughly enjoyed himself and was in good company. Marcus, Richard and the team continues to display a genuine concern over the long term welfare of Rockie and never fails to share with me ways to keep Rockie fit and healthy.
These days, Rockie looks forward to his grooming sessions and appears to know exactly which day of the week he was due to be picked up by one of the friendly staff at Petopia. When the door bell rings, he breaks into a mad frenzy, a happy one to be exact. Well, if he is happy, we are Thanks guys!”
~ Malvin Yeo & Rockie