“We checked Evan in for 5 nights’ stay at Petopia from 29/11 – 4/12/12.

Evan, our Greyhound was lucky enough to be amongst the first batch of hotel guests to experience the spa-like ambience of Kloud 9 on the newly renovated upper level. He was allocated to a spacious suite large enough to accommodate his 40″ Kuranda bed with plenty of space left to roam around.

Previously Evan had been to Petopia for day care, but this was his first time staying overnight away from home. Anticipating some signs of separation anxiety from him (and actually me too), I requested to visit him during dinner time. I was very warmly welcomed by their evening staff who was there for the closing shift. Although he was already doing his rounds and final checks on the guests, he allowed me to come in to try coaxing Evan to eat even though it meant having to end his shift later. He also took the chance to double check with me if there were any special requirements that he should take note of during Evan’s stay.

Over the course of the next few days, we logged on at various times of the day to check on him. Usually we would find him either playing with other dogs, or blissfully lying down being stroked and cuddled by the loving, affectionate members of your staff, especially Ailing.

We’d like to take the opportunity to thank Richard and Marcus and everyone from the Petopia team for accommodating our requests and taking such good care of our puppy. Especially to Jerico, Timothy, Ailing, Shauna, Kumiko and last but not least Calina, for your patience in bringing us through the orientation and for communicating our instructions so well amongst your colleagues.

We are very pleased with the level of service at Petopia and feel comfortable enough to board Evan again with you for our 19 day honeymoon to France in Feb 2013! ”

Jason and Fiona

“Our family had to make an overseas trip during the first week of December 2012 and the search for a reputable pet potel to accommodate Pixar began one month before. Many of my friends recommended Petopia and I remembered one of them mentioning that, at Petopia the staff actually plays classical music for their guests, and at that point I replied that Pixar prefers S.H.E…

I made an appointment to go down to Petopia for viewing a couple of days later, because I needed to be sure that Pixar would be in good hands during the days when we were away. I was impressed with the facilities available and even more so with the staff. I can tell everyone who works there is passionate about their job and is genuinely concern with the guests they are taking care of.

During Pixar’s stay at Petopia, I was glad to be able to watch him 24 hours via the Webcam.  And what a joy to see him playing with the rest of the fur kids, and having a piece of mind that Pixar is safe ‘to roam’ as all the necessary scanning and precautions were done by the staff beforehand.

So Thank You Team Petopia for showering Pixar with lots of Love, Attention and Belly Rubs.  I am pretty sure this little rascal enjoyed his stay there, as just before we left, he actually ran back to the play area, maybe to bid his new found friends ‘goodbye’ and to tell them ’see you real soon’.”

Wai Kuen