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I can tell everyone who works there is passionate about their job and is genuinely concern with the guests they are taking care of.

Published January 2, 2013 in Hotel & Daycare, Testimonials |
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“Our family had to make an overseas trip during the first week of December 2012 and the search for a reputable pet potel to accommodate Pixar began one month before. Many of my friends recommended Petopia and I remembered one of them mentioning that, at Petopia the staff actually plays classical music for their guests, and at that point I replied that Pixar prefers S.H.E…

I made an appointment to go down to Petopia for viewing a couple of days later, because I needed to be sure that Pixar would be in good hands during the days when we were away. I was impressed with the facilities available and even more so with the staff. I can tell everyone who works there is passionate about their job and is genuinely concern with the guests they are taking care of.

During Pixar’s stay at Petopia, I was glad to be able to watch him 24 hours via the Webcam.  And what a joy to see him playing with the rest of the fur kids, and having a piece of mind that Pixar is safe ‘to roam’ as all the necessary scanning and precautions were done by the staff beforehand.

So Thank You Team Petopia for showering Pixar with lots of Love, Attention and Belly Rubs.  I am pretty sure this little rascal enjoyed his stay there, as just before we left, he actually ran back to the play area, maybe to bid his new found friends ‘goodbye’ and to tell them ’see you real soon’.”

Wai Kuen


Petopia on Channel Newsasia – Primetime News

Published January 2, 2013 in Hotel & Daycare, In The News, Service, Testimonials, Video, What's New |
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SINGAPORE: Pet hotels are becoming a hit with owners who want to ensure that their furry friends are in good hands while they are away.

Some hotels said demand went up by about 30 per cent last year, compared with 2011 while occupancy rates are almost always full during the year-end holidays.

From massages to soothe aching joints to customised spa sessions that come with a clay pack wrap of nutrients and minerals, the pets are enjoying a break of their own at pet-wellness centres, such as pet hotel, Petopia, while their owners are away.

Petopia’s marketing director Richard Wee said: “They find this place more like a playroom. We have one case of a customer’s dog that after they left the hotel and came back for grooming one day, the dog ran all the way back to the playroom to just look for his friends to spend time with during the hotel stay.”

Petopia can take in up to 50 animals and rooms are usually booked a few months in advance.

Pet owners fork out between S$75 and S$158 for a night’s stay.

“We are looking at three different crowds. The year-end holiday goers, they clear their annual leave. We have families who bring the children overseas during school holidays and a large number of expatriates who return home for the year-end season,” said Mr Wee.

Safety and security are the top concerns of owners, along with separation pangs.

Mr Wee said: “We have customers who choose not to go away for many years because they are afraid of not having someone to look after their pets well.”

To allay such concerns, the hotel installed webcams in the building for owners to track their pets’ movements.

Er Yanshan, a pet owner, said: “It’s better than just leaving your pet at home with no one to look after it, so it’s a good idea.”

What’s more alarming is when owners abandon their pets.

The Society for the Prevention of Cruelty to Animals (SPCA) said more than 100 animals were given up at the centre in December 2012 by owners who wanted to go away.

That is twice the number, compared with the other months of the same year.

Mr Lee Yao Huang, who is animal care officer at SPCA, said: “Some of them might decide to give it to SPCA, or they just abandoned it at their HDB area or grass patch near their place.

“We actually give them some help by advising them to put it on our re-homing notice on our SPCA website or they can put up brochures and notices on the vet’s clinics or supermarkets on their notice boards.”

And for those who don’t want to fork out too much at the pet hotel, another way is to get friends or relatives to play pet-sitter.

- CNA/fa